Repairs & Maintenance
Customer focused servicesWe specialise in customer focused responsive repairs covering all trades. Driven by our service delivery promise, we provide a first-class service to our customers when they need it most.
Faults occur each and every day, from leaks, and heating issues, through to security problems. This is why our customers have us on standby to help resolve the problem – fast.
End-user satisfaction is our priority. As 20 -25% of our work are emergencies, it is imperative for us respond immediately, provide quick turnaround times and fix the issue first-time.
Quick, reliable repairs
We provide responsive repairs and maintenance services for registered providers with portfolios of over 20,000 properties. Within our responsive team we have void property refurbishment, gas servicing, electrical testing and specialist adaptations.
With a 98% achievement rate on repair KPI’s and 95% first time fix, we successfully complete over 3,000 repairs a year. We diagnose faults from residents’ calls and mobilize the right trade promptly.
Trusted quality
Our clients trust us to provide a dedicated, first class service to the highest quality, every time. Below are some of our cherished clients.
Focus sectors
Housing Associations
From responsive to planned work we provide customised services to suit all social housing requirements.
Registered Landlords
Our team work in line with your maintenance schedule to keep properties in a good state of repair.
Private Landlords
We provide vital repair and maintenance services tailored to ensure the safety of tenants.
Other services
Need our help?
Our experienced team are on hand to assist you. Give us a call on 07958 055 363 or follow the button to send us a message.